IT Help Desk / Tier 1 Support
The highest volume of genuinely entry-level openings, the lowest bar of anything here, properly remote, and it is the trunk every infrastructure path branches from.
- Why those two differ
- The sharpest split on the ladder. Nobody buys freelance tier-1 support from an individual, so there is no way to earn from this without being hired. That is fine — it is the trunk, and what it branches into does sell.
- Pay
- $48,154 average. Most roles $40,000–54,000, top decile $63,000. Remote-specific $25.03/hr
- Against the benchmark
- About $18,000 a year more than fast food
- Certificate
- CompTIA A+ — $530. Public workforce funding may cover it, but the amount is set by your state and local workforce board, not nationally — ask your local American Job Center whether the course is on your state's approved provider list
- Remote
- Remote-native
- How many jobs
- Very high — the most abundant true entry-level technical role
- How hard to get in
- Lowest bar on this page. Routinely hires people with no prior experience
- Leads to
- Cloud Support → Cloud Engineer → DevOps/SRE, or SysAdmin → Platform
Entry job titles